Starting a Campaign
If you found out about CaringWays® through one of our partners (Employer, Provider, Non-Profit, etc.) they have a QR code to start a campaign and get access to additional benefits.
If you cannot find the partner QR code and don’t know who to ask please email info@caringways.com for help.
Absolutely! Our CareChampion registration process makes it easy to create a campaign for others. The only info you need to start raising funds is their name and email. From there, the patient will receive a separate email to finish registration and receive their CareCard.
The only information you need to get started is their name and email address.
CareCard
Once you have received your card in the mail there are multiple options for activation. Either follow the instructions that come with the card to activate through the user portal at CaringWays.com/activatecard or you can call the number on the back of your card and use the information given during registration to validate your identity and activate over the phone.
Once the patient has completed their registrations and the campaign raises funds, the patient will receive a card within ten days as well as an email with activation instructions. Once they receive their card and complete its activation, funds will be loaded and the balance will be updated daily.
When using your CareCard, if you are prompted to select debit or credit, select credit.
To check your CareCard balance go to CaringWays.com/mycarecard and create an account or log in to view everything from recent transactions and current balance, to helpful resources on using your card. Additionally you can call the number on the back of your card to activate or check the balance.
Donations loaded onto a CareCard are restricted by merchant category codes (MCC’s). This means that patients can use funds on services such as:
Medical Service Providers
- Ambulance Services
- Prosthetic Devices
- Doctors and Physicians
- Dentists and Orthodontists
- Osteopaths
- Chiropractors
- Optometrists and Ophthalmologists
- Podiatrists and Chiropodists
- Nursing and Personal Care Facilities
- Hospitals
Drug Stores and Pharmacies
- Prescriptions and OTC Support
Transportation Services
- Local or Suburban Commuter Passenger Transportation
Railroads, Ferries, Local Water Transportation, Passenger Railways - Taxicabs and Limousines
- Bus Lines
- Service Stations
- Automated Fuel Dispensers
- Electric Vehicle Charging
- Parking Lots, Parking Meters, and Garages
Food Services
- Discount Stores
- Variety Stores
- Grocery Stores
- Restaurants
Home-Based Services
- Landscaping
- Exterminating and Disinfecting Services
- Cleaning, Maintenance, Janitorial Services
- Employment Agencies, Temporary Help Services
CaringWays® increases trust by either paying providers directly for medical needs through campaign funds or by distributing funds through our CareCard. The CareCard increases security in that it restricts which merchants accept the card. CaringWays® is also designed specifically for medical security and is HIPAA compliant.
Finance and Taxes
Your funds will be loaded onto a controlled spend CareCard for use on medical related expenses or, in specific instances like mental health services, will be paid directly to providers.
CaringWays®, Inc. is a for-profit entity. We have a sister tax-exempt public charity called The CaringWays® Foundation. The mission of our nonprofit is to provide support to patients in financial need through matching funds and education while providing a tax benefit to donors who qualify.
It is free to start a campaign! Similar to other platforms, CaringWays® funds operations by keeping a 5% administrative fee on all donations as well as deducting any transaction fees not paid for by the donors.
Typically, individuals can give $15,000 per year to any individual without having to file a gift tax return. The gift is generally not taxable for the recipient. We advise all our partners, donors, and recipients of funds to consult with their tax advisor regarding potential tax liability or deductibility of funds raised and donations made. We are not in a position to determine the tax status of any entity.
Campaign Management
In the first email the patient or CareChampion received from CaringWays® after registration there is a link to get back to their campaign. We would recommend bookmarking the campaign to make sure you can get back to it at any time. If you set up a partnered campaign, you can also return to their CaringWays® page and search for your campaign.
Campaigns must be shared to succeed! This is where having a CareChampion is so valuable as they are someone who is willing to promote your campaign shamelessly. Find more resources here on campaign tips.
Go to your campaign page while logged in as the campaign manager. Scroll down on the campaign page until you see a yellow “Post Update” button. Select the button, enter your update into the text box and select “Post an Update” again to share the change. This will not automatically share the update to any other sites like social media so an update is a great opportunity to re-share across your network. Find more resources here on the importance of updating your campaign.
Campaigns need to be shared to succeed. We have multiple resources about improving the success of a campaign in our blogs. However, if your campaign was created by accident or you have reached your goal and are ready to close your campaign, please email cwsupport@caringways.com. You may be asked for confirmation of your information to ensure you are authorized to close the campaign before we take action.
Go to your campaign page while logged in as the campaign manager. In the top right corner click on “Your Fundraiser Hub”. On the page that loads you should see a “Download Donor List” button that will download all donors (including anonymous ones) onto a .csv spreadsheet for your viewing.
Platform Security
CaringWays® increases trust by either paying providers directly for medical needs through campaign funds or by distributing funds through our CareCard. The CareCard increases security in that it restricts which merchants accept the card. CaringWays® is also designed specifically for medical security and is HIPAA compliant.
Have additional questions?
Let us know.
